If you are attracted to working in a multicultural environment where English is spoken on a daily basis, if you like administration as well as communication with clietns and providing customer service, then we have an exciting opportunity for you. We are seeking for a new member of our customer service team dealing with clients from the UK.

What will be your role?

  • Providing support to all dealers and online retailers
  • Ensuring all payments are made on the allocated days with 100% accuracy
  • Managing cancellations and refunds of policies
  • Processing invoices from repairers and policyholders
  • Ensuring all email are answered to on time
  • Ensuring new dealers and products set up accuracy

Why should you work for us?

  • We have a friendly environment here and we like to get together after work for good food and drink or even to play sports together.
  • We place immense importance on education and personal growth, which is why we provide on-site access to an educational coach, a comprehensive professional development plan, and a wide array of educational courses.

We take care of our employees; we provide them with benefits like:

  • 6 weeks' holiday and 2 personal days
  • Multisport card
  • A meal allowance
  • Cafeteria system or contribution to pension insurance
  • A healthy breakfast every Wednesday, or a FreshPoint fridge with an employee 30% discount on products
  • Company events and much more...

You might be a perfect fit, if you:

  • Are fluent English
  • Speak any other language - it is a great advantage
  • Have good communication skills and pro-customer approach
  • Have experience in Finance or Insurance is an advantage

Has this position caught your attention? If yes, then don't hesitate to send us your resume along with a cover letter. We will be delighted to get back to you and schedule an online interview where we will have the opportunity to get to know each other better.


DEFEND INSURANCE HOLDING s.r.o.