*** Unified Communications Engineer (Voice Expert) - Prague *** - Práce v Praze .cz

*** Unified Communications Engineer (Voice Expert) - Prague ***

*** Unified Communications Engineer (Voice Expert) - Prague ***

Úvod a popis pracovní náplně

  • AS UNIFIED COMMUNICATIONS ENGINEER YOU WILL BE RESPONSIBLE FOR:
  • The role is responsible for providing a professional second-line remote technical support and engineering service to clients* Monitor infrastructure – ensure that assigned infrastructure at the client site is configured, installed, tested and operational* Identify problems and errors – log all such incidents in a timely manner with the required level of detail with all the necessary. Liaise with all stakeholders including client IT environments, vendors,..* Ensure resolution of incidents and requests – investigate second line support calls assigned to them and identify the root cause of incidents and problems* Escalate requests and exceptions to the 3rd line support team* Incident management

Požadujeme

  • WHAT WOULD MAKE YOU A GOOD FIT FOR THIS ROLE?
  • 2+ years experience required in unified communications (voice) administration or support* Experience supporting clients with any of the following technologies: Cisco, Polycom, Tandberg, Alcatel, Aurenz, Voxtron Call center, AudioCodes, ACME Packet or Microsoft Lync/ Skype for Business* Proficiency in English + Czech language* Any certifications in the above-mentioned technologies would be advantageous

Nabízíme

  • WE CAN OFFER A RICH PACKAGE OF BENEFITS AND CONDITIONS:
  • Great salary conditions + 10% annual bonuses
  • Permanent contract, beautiful offices environment in Prague
  • Rich relocation package (flight tickets for you and for your family member, accommodation in a beautiful hotel in city center,...)
  • Opportunities for a personal and professional development
  • Meal vouchers, 5 weeks of holiday, development courses
  • Mobile phone, notebook
  • 3 sick days, contribution for public transport ticket, contribution for pension insurance 1000 CZK/monthly
  • Don't miss such a great opportunity to be part of the Global Top Employer where you can develop your future career!
  •  

Vytvořeno:

dne 24.11.2017 v 5:10

Místo práce:

Hlavní město Praha

Vzdělání:

neuvedeno

Možný nástup:

ihned

Pracovní poměr:

Práce na plný úvazek

Platové podmínky:

70

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