IT Help Desk Technician with German - up to 45K

IT Help Desk Technician with German - up to 45K

Úvod a popis pracovní náplně

  • This position offers the right and motivated candidates a priceless chance to become a 2nd level Help Desk Technician who will primarily resolve issues, enter tickets into the call tracking tool, prioritize and escalate if needed.
  • If you feel like being challenged by software and hardware issues, assessing diagnostic information, determining alternatives and create documentation, do not delay and contact me a.s.a.p.
  • You will install/reinstall software, diagnose whether and when to reinstall, troubleshoot Windows with the help of various sources, install specific client applications, be in charge of networks/printers/server.
  • You will report directly to the Team Leader of the Service Desk team and will get the utmost support to be able to fulfill your duties and tasks in a timely, professional and proactive manner.


  • ▪ Educated to secondary school or University level.
  • ▪ Proficient written and spoken German (C1/C2) and very good English (B2 and higher).
  • ▪ 1 or more years of technical customer service experience/training.
  • ▪ Experience in working with in-company escalation systems.
  • ▪ Strong prioritization and multi-tasking skills.
  • ▪ Outstanding interpersonal skills towards customers and team members.
  • ▪ Analytical, proactive and team-spirited mindset.


  • ▪ Very good compensation(up to 45 000 CZK) with career progression opportunities.
  • ▪ A multicultural team with English as the company language.
  • ▪ 5 weeks of vacation and Multisport card.
  • ▪ Fun and exciting company culture supporting team cooperation.
  • ▪ Strong company brand and first-class clientele.
  • ▪ Team-building activities and motivational contests.
  • ▪ Centrally located offices.
  • Do not miss your chance for this exciting opportunity and get in touch with me a.s.a.p. at
  • I will contact you within 24 hours. All relevant candidates will get an interview.


dne 24.09.2016 v 5:10

Místo práce:

Hlavní město Praha



Možný nástup:


Pracovní poměr:

Práce na plný úvazek

Platové podmínky:


Zařazeno v oborech:

  • IS/IT: Projekce a konzultace
  • IS/IT: Správa systémů a HW
  • IS/IT: Software - Vývoj a obsluha aplikací

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