Business Process Specialist
Business Process Specialist
Úvod a popis pracovní náplně
- Oversee operational processes across all service delivery processes to ensure strong management, standard metrics reporting
- Provide multifunctional project leadership and oversight to vendors
- Manage project pipeline and prioritization process
- Establish and manage deployment of service management and operational metrics framework for vendors
- Measures Service Provider service quality and key metrics
- Conduct regular operational reviews with vendors and process areas to ensure consistent operational reporting
- Closely collaborate with Procurement and Finance teams
Požadujeme
- Fluent in English
- 5 years of experience in service management, service delivery, or service operations
- Ability to work effectively in a fast-paced environment, managing multiple projects and daily planned and unplanned activities while managing complexity
- Ability to manage a budget
- Experience working with external providers
- Independence and self-motivated person
- NABÍRÁME MUŽE I ŽENY Naše inzeráty jsou v některých případech psány v ženském nebo mužském rodě. Tento postup byl zvolen výhradně proto, aby bylo dosaženo co nejvyšší plynulosti textu. V žádném případě se nevyjadřuje genderově podmíněný nebo diskriminační přístup naší společnosti k uchazečům a uchazečkám o volná pracovní místa.
Nabízíme
- Wide range of benefits: meal vouchers, Flexipass, sick days, 5 weeks of holiday, financial contribution to sports, education, health care, transport, pension insurance, flexible working hours, home office, Multisport card, and more
- Opportunity to start work immediately
- Work from new offices in Prague 5